Category Archives: WAN Connectivity

20 Aug

Leveraging AI for SD-WAN Support: Best Practices and Innovations

Imagine a business experiences unexpected issues in their network.  The network team must quickly diagnose whether the problem originates from configuration errors, link failures, or external factors like ISP issues. Traditionally troubleshooting has been dependent on support engineer but with advent of AI the roles are undergoing transformation; FatPipe has introduced AI-based support for Partners and Customers, in the form of chatbot, that helps the teams to troubleshoot and diagnose the issue without calling technical support, thus reducing the network downtime.

FatPipe AI-Enabled Support for Enhanced User Experience

FatPipe AI-Enabled Support is an all-encompassing solution where the customer can gain comprehensive knowledge about FatPipe SD-WAN. The AI tool is a result of hundreds of years of technical expert experience which has been encoded for partners and customers to retrieve immediately to resolve not only simple issues but also the complex problems. FatPipe’s innovative strategy leverages the power of artificial intelligence to deliver real-time, intelligent support and answers any query for the user’s SD-WAN solutions. It provides the advantages of precise product insights (be it downtime-related or any troubleshooting issue), instant response, and 24/7 service. The result: Customer’s network runs flawlessly.

Best Practices that FatPipe AI Follows for SD-WAN Support

Several solution providers must understand that innovation alone will not bring results. Innovation, in tandem with best practices, is key to enhanced user experience.

  • FatPipe’s AI policy is transparent, and it explicitly states that the customer is interacting with the AI chatbot.
  • FatPipe AI is a customer-centric product made with regular updating based on  customer suggestions and queries.
  • FatPipe AI doesn’t miss the human factor; it essentially augments the skills of the support specialist by escalating to a support specialist through the portal.
  • The conversional flows are clear and user-friendly; It provides access to comprehensive resources and documentation, enabling users to resolve issues independently while deepening their understanding of SD-WAN.
  • There are options in the tool to engage with a customer support specialist through e-mail or chat or phone for complex issues. This helps in not leading to any unmet expectations.

FatPipe’s role in SD-WAN support is significant, enabling users to stay ahead of network challenges and focus on driving their business forward with confidence. It augments the innovative FatPipe patented features to maintain seamless, reliable and secure connectivity in an increasingly complex digital environment. FatPipe positions itself as a leader in innovation, showcasing its dedication to providing efficient, customer-centric support that resonates with today’s digital-first landscape.

31 Jul

FatPipe SD-WAN’s Pivotal Role in Overcoming Last Mile Connectivity Problems

The last mile or the final segment of line connectivity is crucial because it serves as the link between the network service provider and a networked location, making its performance critical for ensuring a reliable and efficient connection. As per recent studies, 80% of companies utilizing SD-WAN report experiencing performance concerns on the last mile of their network, more so in developing economies due to multiple infrastructure works of highways, telecom, sewage, roads etc. causing frequent fiber cuts.

How FatPipe SD-WAN Overcomes Last Mile Constraints?

FatPipe SD-WAN is an excellent solution for overcoming last mile constraints including handling network disruptions seamlessly –

  • Legacy network protocols struggle to aggregate different last-mile connectivity types like MPLS, Internet, Broadband, LTE, and VSAT. FatPipe SD-WAN’s patented technology seamlessly combines these into a single IP framework, ensuring efficient, secure, and parallel data transmission across disparate networks.
  • FatPipe SD-WAN prevents bottlenecks by adapting on-the-fly for optimal performance, using seamless failover to ensure zero user traffic disruption. This is achieved through patented technology that maintains a single packet copy across redundant lines, ensuring reliable and uninterrupted sessions.
  • FatPipe load balances outbound and inbound traffic across multiple available WAN links using industry-best techniques of MPSEC TM & SmartDNS TM. Many customers have benefitted not only with enhanced resiliency but also with payback period of less than a year by deploying FatPipe SD-WAN.

Benefits of FatPipe SD-WAN in Augmenting Last Mile Connectivity

  • FatPipe SD-WAN minimizes data loss by dynamically selecting the best path for traffic based on real-time network conditions.
  • Legacy networks can’t handle brownouts caused by high latency, packet loss, or jitter on last mile connects which is quite frequent phenomenon in most of the networks. FatPipe SD-WAN sets specific thresholds for these issues, automatically rerouting traffic to a stable line when they are exceeded. Once the link’s quality is restored, FatPipe seamlessly redirects traffic back to the original interface.
  • By optimizing traffic routing and prioritizing critical applications, FatPipe SD-WAN further optimizes latency. This is essential for applications that require real-time communication, such as VoIP and video conferencing.

FatPipe SD-WAN excels in addressing last mile constraints by continuously monitoring and optimizing the signal as it traverses the critical juncture. It can perform dynamic routing, ensuring optimal performance and reliability without the need of co-operation from the ISP. This proactive management guarantees minimal disruption, superior performance, and a seamless user experience, showcasing FatPipe SD-WAN’s superior capability in overcoming last mile connectivity issues.

05 Apr

Empowering County Connectivity: A Journey to 10 Gig Bandwidth Deployment with FatPipe WARP

In an era where connectivity is integral for operations, counties face increasing demands for robust network infrastructure. The deployment of two High Availability 10 gig standard WARPs by FatPipe represents a significant technological milestone for a purpose-led county.

Unlike traditional solutions, FatPipe is uniquely capable of seamlessly failover VoIP, video, VPN, and data from one line to another in a sub-second without dropping calls or disrupting services. This unparalleled capability ensures uninterrupted communication and data access, even during emergencies or network disruptions. One of the distinguishing features of FatPipe technology is its ability to avoid duplication, thereby ensuring optimal bandwidth utilization. This becomes particularly crucial in the context of a 10 Gig deployment, where efficient resource allocation is crucial for meeting the county’s diverse needs.

FatPipe Helps Fulfill the Objectives of the County Effectively

The transition to a 10 gig network leads to a new era of efficiency and capability for the county. With a mandate encompassing the maintenance of peace, tax collection, and infrastructure management, the county relies heavily on seamless connectivity. Bandwidth limitations impeded the county’s critical operations, particularly for the Emergency Management Agency. Time-critical situations demanded swift access to information, underscoring the urgency for robust connectivity.

The 10 gig network not only meets current demands but also lays the foundation for future growth, enabling the county to leverage advanced technologies and streamline operations effectively.

Additional Benefit to the County Thanks to FatPipe’s Site Load Balancing

FatPipe’s add-on feature, Site Load Balancing, augments the county’s network with enhanced redundancy and availability. Facilitating failover between multiple locations and distributing traffic intelligently, this feature ensures uninterrupted connectivity even in the face of disruptions. FatPipe products emerge as the sole solution capable of automating failover processes seamlessly, regardless of carrier specifications, thereby enhancing network resilience and reliability.

FatPipe recognizes the mission-critical nature of county WAN connectivity and is committed to delivering unparalleled customer service and satisfaction. Backed by a team of talented technical and support engineers, FatPipe ensures that county operations remain uninterrupted, with a level of expertise and dedication that is truly “Best of Breed.”

The journey towards 10 gig bandwidth deployment with FatPipe’s solution demonstrates the county’s commitment to embracing innovation and enhancing operational efficiency. By leveraging the unmatched capabilities of FatPipe technology, the county can effectively address its diverse needs while ensuring reliability, efficiency, and affordability in its network operations. As technology continues to evolve, FatPipe remains dedicated to supporting the county’s mission-critical objectives with innovative solutions and unwavering commitment to customer satisfaction These words by the county’s IT department’s Co-Director, “FatPipe is a cost-effective, easy to set up and maintain, solution that we can count on. FatPipe makes a rare ISP failure unknowable to our users unless I tell them it happened” precisely summarizes the impact of the deployment on the county.