31 Aug

Law Firm Chooses FatPipe SD-WAN Solution

Firm Uses FatPipe SD-WAN Technology to Achieve Reliability & Redundancy for Its VPN & VoIP Applications by Augmenting MPLS With Dedicated Internet Connections

SALT LAKE CITY, UT–(Marketwired – August 27, 2015) – A leading law firm well known for its public service and pro bono advocacy has chosen FatPipe SD-WAN technology. With over 450 lawyers specialized in litigation and corporate transactions supporting multinational corporations, wide area network (WAN) connectivity is crucial for the firm.

As an integral part of its communications system, the firm deploys a wide variety of services and applications over its WAN. They utilized MPLS circuits to support the primary WAN needs and were looking for a way to increase bandwidth and WAN reliability. The firm did not want to incur the exorbitant costs of additional MPLS circuits. Through extensive research on how to accomplish its objective, the law firm chose FatPipe’s SD-WAN technology.

“We decided to go with FatPipe SD-WAN because we were looking to increase bandwidth, balance load, and have a failover solution using MPLS and Internet connections. FatPipe gave us the flexibility we were looking for, using both private and public lines,” said the Senior Networking Engineer.

The firm combines MPLS circuits and 100 Mbps connections using FatPipe SD-WAN technology at its New York and Washington DC sites, along with two FatPipe devices setup in automatic unit failover mode at its headquarters located in Chicago. It runs many of its applications originating from the corporate office in Chicago, including payroll, accounting and extranets, which is why it has the failover unit cluster. Every office has its own data center and local Exchange servers to support email and local file exchanges such as litigation support applications.

An IPSec VPN tunnel was setup between the offices as an alternative path if the MPLS goes down. Utilizing FatPipe policy routing tools, the firm runs VoIP and backups on the MPLS, while the day-to-day data transfers, emails, and Intranets for clients are active on its VPN using the 100 Mbps Internet connections.

“FatPipe has met our objectives indefinitely,” said the Senior Networking Engineer. “It works beautifully. We have experienced a few circuit failures, and none of our end-users noticed because of FatPipe’s automatic failover. Management is easy too.”

The team also enjoys an excellent working relationship with FatPipe’s technical support staff, knowing that they are available whenever they have questions.

“FatPipe’s SD-WAN technology has performed above our expectations, with no failure whatsoever since deployment,” he added.

ABOUT FATPIPE

FatPipe® Networks founders Dr. Ragula Bhaskar and Sanchaita Datta invented the concept of software defined wide area networking and hybrid WANs that eliminate the need for hardware and software, or cooperation from ISPs and allows companies to control WAN traffic. FatPipe currently has 11 U.S. patents and over 180 technology claims related to multipath, software defined networking. FatPipe technology provides the world’s best intra-corporate wide area network solutions that transcend Internet and other network failures to maintain business continuity and high transmission security. FatPipe has offices in the United States, and around the world, with over 700 resellers worldwide including almost all national resellers in the US. FatPipe does not release the names of its customers as a general policy of confidentiality.

Contact Information
For more information, please contact:
Hayley Doehler
(801) 281-3434 ext. 2221
Email contact

28 Aug

Global BPO Chooses FatPipe SD-WAN Solution

Call Center Uses FatPipe SD-WAN Technology for Sub-Second Failover of VoIP Calls to Its 50,000+ Employees

SALT LAKE CITY, UT–(Marketwired – August 19, 2015) – A leading outsourcing call center of customer care and back-office processes with offices in 100+ delivery sites in over 20 countries has chosen FatPipe’s SD-WAN technology to fortify its wide area network. The company was losing hundreds of thousands of dollars due to intermittent failures of its VoIP system. The system took up to 30 minutes to restore at locations that experienced line degradation or failure. This halted phone activity between customers and agents. By installing FatPipe SD-WAN technology at multiple sites across the globe the company was able to achieve automatic and intelligent line failover, keeping calls connected even when lines failed without dropping calls or shutting down IP telephones. FatPipe SD-WAN technology assured connectivity to all calls. The agents and customers were not stranded on “dead lines,” losing business and halting productivity. Also, the system did not have to be replaced.

The company was using VoIP over an MPLS network to connect to customers. They were challenged by intermittent VoIP service disruptions and degradations that many times resulted in calls being dropped. Jitter, line degradation and local loop/last mile failures caused major disruptions, this was exacerbated when the main phone switches lost connectivity when a line failed or when it perceived a line was down due to the latency issues.

The IP phones at any location experiencing degradation of services such as jitter, high latency, or a service outage were disconnected from the VoIP system. The call center would have to re-register with the main switch — a process that took up to 30 minutes to restore. The staff, meanwhile, could not work; they had to wait for the phone system to come up.

The company lost over 21,000 hours in productivity, resulting in paying hundreds of thousands of dollars in total paid hours to agents that could not take or make calls. The company needed an alternative solution to purchasing and installing new switches, which would cost millions of dollars. The call center found the answer with FatPipe SD-WAN technology.

FatPipe was installed at various locations around the world to intelligently and automatically failover calls to alternative connections when disruptions or line failures occurred. FatPipe boasts a sub-second failover of VoIP calls, for superior failover capabilities.

FatPipe SD-WAN technology used FatPipe’s patented MPSec VPN tunneling between devices for failover. Calls remained up with no interruption if there was an available line, and held if both lines were down. The switch did not have to re-register IP phones.

FatPipe SD-WAN technology is a non-BGP application, making installation and management easy. The company increased its productivity exponentially, increased customer satisfaction, and agents regained confidence in the system. Lastly, since FatPipe SD-WAN technology works with any type of router, the company did not have to replace its older routers or switches saving millions of dollars.

ABOUT FATPIPE

FatPipe® Networks founders Dr. Ragula Bhaskar and Sanchaita Datta invented the concept of software defined wide area networking and hybrid WANs that eliminate the need for hardware and software, or cooperation from ISPs and allows companies to control WAN traffic. FatPipe currently has 11 U.S. patents and over 180 technology claims related to multipath, software defined networking. FatPipe technology provides the world’s best intra-corporate wide area network solutions that transcend Internet and other network failures to maintain business continuity and high transmission security. FatPipe has offices in the United States, and around the world, with over 700 resellers worldwide including almost all national resellers in the US. FatPipe does not release the names of its customers as a general policy of confidentiality.

Contact Information
For more information, please call
Hayley Doehler
(801)281-3434 ext. 2221
e-mail Email contact

29 Jul

FatPipe Announces Zero-Touch, Centrally Orchestrated Enhancement for the SD-WAN Market

SALT LAKE CITY, UT–(Marketwired – July 22, 2015) –

FatPipe Inc, the inventor of software defined networks for wide area connectivity (SD-WAN) and hybrid WANs, announced an enhancement to their product line — FatPipe Symphony with Orchestration

This solution for the hybrid, software-defined WAN (SD-WAN) market is built on FatPipe’s patented MPSec technology which has been deployed in over several thousand customer sites across 6 continents. Symphony enhances MPSec, simplifying deployment with a zero-touch install at the branch. This product comes in 3 different deployment models to meet any enterprise’s security or policy needs. Symphony’s orchestrator can be deployed on premise, in the cloud, or as a service allowing maximum flexibility in deployment, security and cost. FatPipe has been deployed at numerous Fortune 1000 companies as well as smaller companies.

“We are excited to announce a new feature addition to FatPipe’s product offering to further simplify management of a network with multiple branches,” said Ms. Sanch Datta, CTO of FatPipe Inc. “This new feature enhances FatPipe’s current product line by adding the option for zero-touch installation which enables rapid deployment of multiple branch sites and will soon be available to all of our customers.”

“It is exciting to see the market shift toward the hybrid WAN that FatPipe invented and has been evangelizing over the past 15 years,” commented Dr. Ragula Bhaskar, CEO of FatPipe Inc. “Zero-touch deployment will further simplify branch network management for our customers and we are proud to couple it with our portfolio of 11 patented technologies and over 180 technological innovations. Newly emerging SD-WAN companies should be mindful of these patents. With vast experience in deploying over a wide range of networks, FatPipe can actually solve customer problems.”

He further added, “If an end user company is looking at deploying an SD-WAN for their network, it makes sense for them to look at FatPipe first as it has the most mature products, the largest deployment base from DoD to your local companies, and also holds the patents to the space. While newcomers have ‘discovered’ SD-WANs and hybrid networking, end users should look for a stable and profitable company which own the patents in the space so that they do not run afoul of patents. In addition, they have to look at whether the company has local partners who provide local support if needed at the branch locations.”

Zero-touch

In support of this new zero-touch installation option at branch locations, such as retail locations, FatPipe is also introducing new hardware form factors for the retail branch. This combination of central orchestration, zero-touch installation and the new hardware allows for a simple and cost effective way to upgrade branch locations into a hybrid, software-defined WAN.

ABOUT FATPIPE
FatPipe® Networks founders Dr. Ragula Bhaskar and Sanchaita Datta invented the concept of software defined wide area networking and hybrid WANs that eliminates the need for hardware and software, or cooperation from ISPs and allows companies to control WAN traffic. FatPipe currently has 11 U.S. patents and over 180 technology claims related to multipath, software defined networking. FatPipe technology provides the world’s best intra-corporate wide area network solutions that transcend Internet and other network failures to maintain business continuity and high transmission security. FatPipe has offices in the United States, and around the world, with over 700 resellers worldwide including almost all national resellers in the US.

Contact Information

For more information, please call:
Hayley Doehler
(801) 281-3434 ext. 2221
Email contact

27 Aug

Time Warner Cable Down – Internet Service Disrupted

I woke up to the news that Time Warner Cable backbone had gone down this morning. The report said TWC was handling a large volume of calls from customers. I am not surprised. Connectivity has long moved from the ‘nice to have” column to the “imperative” column. Customers need connectivity for a variety of reasons. I have no doubt business reasons predominate.

Fortunately for my team and myself, FatPipe customers are able to carry on due to the WAN redundancy FatPipe technology provides. While the customers have an interest to get the TWC connection up as quickly as possible – having a redundant connection affords them the luxury of time.

FatPipe’s router clustering technology would have been the perfect foil for this unforeseen event. While admittedly the available bandwidth would be smaller without the TWC connection, the secondary connection allows for uninterrupted connectivity. If you do not have WAN redundancy and were unfortunate enough to use TWC, we at FatPipe are here to assist you with reliability and redundancy solutions.

18 Aug

Importance of WAN in Business

Wide area networks are an essential communication tool in modern day businesses. Since it is one of the areas of high operational cost, a WAN should be designed carefully, so that costs and efficiency are optimized. Since there are many competing technologies, choosing the appropriate WAN solution is imperative.

Many businesses opt for dedicated MPLS lines to connect each WAN node. One of the main advantages is that MPLS lines offer excellent connectivity and quality, but the downside is that it is expensive. To reduce costs, using IP based VPN [Virtual Private Networks] over inexpensive broadband connections is a good option.

Acknowledging the strategic importance of WAN connectivity to a business, care and thought should be put into its design. An area that should never be neglected is being prepared for a WAN connection to fail. If connectivity is lost, it could mean significant lost revenue and severe disruption to business processes. The loss of customers and goodwill may never be recovered. The business may even fold in such circumstances. WAN redundancy should be a part of the design factors.

FatPipe technology was designed in such events and could mean the difference between a major problem and a mere blip in business operations.