20 Aug

Leveraging AI for SD-WAN Support: Best Practices and Innovations

Imagine a business experiences unexpected issues in their network.  The network team must quickly diagnose whether the problem originates from configuration errors, link failures, or external factors like ISP issues. Traditionally troubleshooting has been dependent on support engineer but with advent of AI the roles are undergoing transformation; FatPipe has introduced AI-based support for Partners and Customers, in the form of chatbot, that helps the teams to troubleshoot and diagnose the issue without calling technical support, thus reducing the network downtime.

FatPipe AI-Enabled Support for Enhanced User Experience

FatPipe AI-Enabled Support is an all-encompassing solution where the customer can gain comprehensive knowledge about FatPipe SD-WAN. The AI tool is a result of hundreds of years of technical expert experience which has been encoded for partners and customers to retrieve immediately to resolve not only simple issues but also the complex problems. FatPipe’s innovative strategy leverages the power of artificial intelligence to deliver real-time, intelligent support and answers any query for the user’s SD-WAN solutions. It provides the advantages of precise product insights (be it downtime-related or any troubleshooting issue), instant response, and 24/7 service. The result: Customer’s network runs flawlessly.

Best Practices that FatPipe AI Follows for SD-WAN Support

Several solution providers must understand that innovation alone will not bring results. Innovation, in tandem with best practices, is key to enhanced user experience.

  • FatPipe’s AI policy is transparent, and it explicitly states that the customer is interacting with the AI chatbot.
  • FatPipe AI is a customer-centric product made with regular updating based on  customer suggestions and queries.
  • FatPipe AI doesn’t miss the human factor; it essentially augments the skills of the support specialist by escalating to a support specialist through the portal.
  • The conversional flows are clear and user-friendly; It provides access to comprehensive resources and documentation, enabling users to resolve issues independently while deepening their understanding of SD-WAN.
  • There are options in the tool to engage with a customer support specialist through e-mail or chat or phone for complex issues. This helps in not leading to any unmet expectations.

FatPipe’s role in SD-WAN support is significant, enabling users to stay ahead of network challenges and focus on driving their business forward with confidence. It augments the innovative FatPipe patented features to maintain seamless, reliable and secure connectivity in an increasingly complex digital environment. FatPipe positions itself as a leader in innovation, showcasing its dedication to providing efficient, customer-centric support that resonates with today’s digital-first landscape.

31 Jul

FatPipe SD-WAN’s Pivotal Role in Overcoming Last Mile Connectivity Problems

The last mile or the final segment of line connectivity is crucial because it serves as the link between the network service provider and a networked location, making its performance critical for ensuring a reliable and efficient connection. As per recent studies, 80% of companies utilizing SD-WAN report experiencing performance concerns on the last mile of their network, more so in developing economies due to multiple infrastructure works of highways, telecom, sewage, roads etc. causing frequent fiber cuts.

How FatPipe SD-WAN Overcomes Last Mile Constraints?

FatPipe SD-WAN is an excellent solution for overcoming last mile constraints including handling network disruptions seamlessly –

  • Legacy network protocols struggle to aggregate different last-mile connectivity types like MPLS, Internet, Broadband, LTE, and VSAT. FatPipe SD-WAN’s patented technology seamlessly combines these into a single IP framework, ensuring efficient, secure, and parallel data transmission across disparate networks.
  • FatPipe SD-WAN prevents bottlenecks by adapting on-the-fly for optimal performance, using seamless failover to ensure zero user traffic disruption. This is achieved through patented technology that maintains a single packet copy across redundant lines, ensuring reliable and uninterrupted sessions.
  • FatPipe load balances outbound and inbound traffic across multiple available WAN links using industry-best techniques of MPSEC TM & SmartDNS TM. Many customers have benefitted not only with enhanced resiliency but also with payback period of less than a year by deploying FatPipe SD-WAN.

Benefits of FatPipe SD-WAN in Augmenting Last Mile Connectivity

  • FatPipe SD-WAN minimizes data loss by dynamically selecting the best path for traffic based on real-time network conditions.
  • Legacy networks can’t handle brownouts caused by high latency, packet loss, or jitter on last mile connects which is quite frequent phenomenon in most of the networks. FatPipe SD-WAN sets specific thresholds for these issues, automatically rerouting traffic to a stable line when they are exceeded. Once the link’s quality is restored, FatPipe seamlessly redirects traffic back to the original interface.
  • By optimizing traffic routing and prioritizing critical applications, FatPipe SD-WAN further optimizes latency. This is essential for applications that require real-time communication, such as VoIP and video conferencing.

FatPipe SD-WAN excels in addressing last mile constraints by continuously monitoring and optimizing the signal as it traverses the critical juncture. It can perform dynamic routing, ensuring optimal performance and reliability without the need of co-operation from the ISP. This proactive management guarantees minimal disruption, superior performance, and a seamless user experience, showcasing FatPipe SD-WAN’s superior capability in overcoming last mile connectivity issues.

12 Mar

Prioritizing Security: FatPipe’s FIPS-Compliant Solutions

In today’s digital landscape, data security is paramount for organizations across industries. With the proliferation of sensitive information, particularly Personally Identifiable Information (PII), robust security measures are essential to safeguard data integrity and confidentiality. FatPipe’s FIPS-compliant solutions, coupled with many other security features, offer peace of mind by implementing robust security measures and undergoing rigorous testing and validation processes. This not only helps organizations meet their own security requirements with appropriate encryptions and cryptographic hardware but also ensures compliance with regulatory obligations and contractual agreements.

Meeting Compliance Standards with Federal Information Processing Standards (FIPS)

FatPipe Networks understands the critical importance of data security and compliance, especially in environments where sensitive data is handled. Our solutions are designed with the highest standards in mind, ensuring compliance with FIPS. Achieving FIPS compliance encryption mechanisms not only demonstrates our commitment to security but also instills confidence in our customers, assuring them that their data is protected at the highest level. Being the first SD-WAN vendor in the Industry to achieve NIST military-grade FIPS-140-2 certification demonstrates our dedication to staying ahead of the curve in providing secure solutions for enterprise and government data traffic.

Enhancing Confidence in Cloud Security

For organizations relying on cloud services, choosing a FIPS-compliant vendor is crucial for ensuring data security and regulatory compliance. With FatPipe, organizations can confidently leverage cloud-based security services aka Secure Edge Secure Access (SASE) products, knowing that their sensitive data is protected against unauthorized access or disclosure. By implementing FIPS-compliant encryption mechanisms, FatPipe ensures data confidentiality both at rest and in transit. This means that sensitive information remains protected from unauthorized access or interception, safeguarding the integrity and credibility of data in the cloud. Additionally, our secure authentication and access control mechanisms further strengthen the security posture of cloud-based systems, minimizing the risk of data breaches or tampering.

Commitment to Network Security

FatPipe continuously strives to enhance our security measures and stay at the forefront of emerging threats and regulatory requirements. With our FIPS-compliant solutions along with robust security features which include Blockchain-type Data Transmission with MPSEC TM, Stateful Firewall, Intrusion Detection and Prevention, UTM etc., organizations can trust us to provide impregnable security measures that protect their data, uphold their reputation, and ensure uninterrupted business operations.

FatPipe’s FIPS-compliant solutions offer organizations a comprehensive security framework to safeguard their sensitive data and meet regulatory requirements. FatPipe’s crypto module plays a pivotal role in business continuity planning, especially for VPN connectivity. By prioritizing security and compliance, FatPipe empowers organizations to confidently embrace digital transformation and leverage cloud services without compromising data integrity or confidentiality.

01 Mar

Empowering Cloud Security: Explore FatPipe SD-WAN’s ‘Bring Your Own Firewall’ Advantage

In today’s evolving landscape of digital transformation, the path to adopting Secure Access Service Edge (SASE) varies widely depending on the organization, reflecting the unique circumstances and objectives of each entity embarking on this transformative journey. At FatPipe, we recognize the unique nature of every SASE transition. We understand that each organization starts this journey from a different starting point, which highlights the importance of a flexible approach that delivers tangible benefits at every step.

Flexibility isn’t just about incremental wins; it’s about empowering organizations to adapt and evolve on their terms. FatPipe follows a flexible approach that not only acknowledges but embraces the diverse needs and circumstances of our customers. At FatPipe, we have innovated our SD-WAN solutions with a third-party Bring Your Own Firewall (BYOF) model to provide organizations with unparalleled flexibility and choice in their security infrastructure. This approach allows organizations to leverage their preferred firewall technology within FatPipe’s SASE framework, creating a cohesive and robust security environment tailored to their specific needs.

Bring Your Own Firewall Integration

 

Benefits of FatPipe SD-WAN Bring your own Line and Bring Your Own Firewall Integration

  • The integration between FatPipe SD-WAN and third-party firewalls is developed to facilitate a smooth and efficient flow of traffic within the SASE architecture. By seamlessly integrating these elements, organizations can ensure that their network traffic is routed through their chosen firewall for inspection and enforcement of security policies. This integration streamlines security operations and ensures consistent protection across the entire network infrastructure.
  • Within the SASE framework, FatPipe’s SD-WAN acts as the foundation for connectivity, providing feature of “Bring your own line” which allows seamless aggregated connectivity across heterogeneous media types e.g., Wireless, Wireline, MPLS, Internet, 4G/5G etc. The third-party firewall, brought in by the organization under the BYOF model, serves as an additional layer of defense, augmenting the security capabilities of the SD-WAN solution. Together, these components work in tandem to safeguard against a wide spectrum of threats and vulnerabilities, ensuring comprehensive protection for the organization’s digital assets.
  • This integrated approach not only enhances security but also provides higher Network Uptimes with seamless integration of heterogeneous lines with simple administration for IT teams. By consolidating networking and security functions within a unified platform, organizations can reduce complexity, streamline operations, and improve overall efficiency. Moreover, the flexibility offered by the BYOF and BYOL model enables organizations to leverage their existing investments in security infrastructure, maximizing ROI while benefiting from the advanced capabilities of FatPipe’s SASE-enabled SD-WAN solution.
08 Feb

Fortifying Cyber Defenses: FatPipe’s Holistic Approach on ZTNA

With the relentless evolution of cybersecurity threats, Zero Trust Network Access (ZTNA) emerges as a transformative solution empowering organization to safeguard their networks and data. Unlike traditional security paradigms, ZTNA adopts a never trust, always verify approach, bolstering security even in the face of complex challenges. ZTNA’s emphasis on access management becomes paramount in the era of corporate network where the security boundaries are increasingly blurred due to fact that the applications can be anywhere, users are everywhere, and data is also everywhere. In such an environment ZTNA becomes critical for strictly permitting access only to authenticated users, devices, and applications. At the forefront of this security evolution stands FatPipe, leveraging its expertise to elevate security standards through a holistic ZTNA approach. FatPipe ZTNA not only ensures robust protection for organizational data and applications but also delivers exceptional user experience.

Why Organizations Need to Choose ZTNA over Traditional VPNs

Enhanced Security

ZTNA works on the principle of least privilege, ensuring that users, devices, and applications only access what is necessary for their roles. This granular approach significantly reduces the attack surface and mitigates the risk of lateral movement in case of a security breach. By focusing on identity verification and stringent access controls, ZTNA offers a higher level of security compared to traditional VPNs.

Adaptability

ZTNA solutions, with cloud-based options, bring unparalleled versatility as they can be seamlessly implemented across various locations with minimal disruption to the user experience. This adaptability is a significant distinction from traditional VPNs, which typically demand more manual configuration, leading to potential complexities and user inconvenience. While cloud VPNs can offer comparable flexibility to ZTNA, they often come with a constrained feature set. ZTNA’s cloud-native architecture not only ensures a high degree of flexibility but also maintains a rich feature set, allowing organizations to establish secure connections with ease and agility.

User Experience

While traditional VPNs demand individual setup on each user’s device and reliance on single-sign-on (SSO), ZTNA transforms the user experience with a cloud-based, seamless approach. ZTNA eliminates the need for users to remember frequent logins, allowing seamless access to organizational resources across any device without additional configuration. In contrast to the intricate setup of VPNs, ZTNA offers a modern, user-centric solution that prioritizes accessibility and efficiency.

Scalability

ZTNA has exceptional scalability, offering a centralized approach to user access control that simplifies access management for organizations. In contrast to traditional VPNs, ZTNA excels in accommodating the evolving needs of a growing user base and increasing device numbers. By centralizing user identity and access control, ZTNA streamlines the process of onboarding new users and devices, making it both efficient and adaptable.

FatPipe ZTNA Use Case

FatPipe provides comprehensive ZTNA solution comprising of features like application-specific access control, micro-segmentation, continuous trust verification, dynamic policy enforcement, identify-centric security, secure remote access, etc. FatPipe also provides custom ZTNA solutions to meet the specific needs and requirements of your organization.

In deploying secure dedicated connectivity for mobile tablet users over LTE (4G/5G), the customer who is a services company leverages FatPipe ZTNA to enhance security and to ensure that all connections are treated as untrusted, requiring rigorous user authentication and dynamic, context-aware policy enforcement. This micro-segmentation approach secures the traffic processed by FatPipe and delivers it to the customer’s network or the internet. Continuous monitoring and reduced attack surface contribute to the framework’s effectiveness, providing scalability and flexibility to adapt to the dynamic nature of a mobile workforce.

For optimal security, FatPipe ZTNA focusing on industry standard access controls integrates FatPipe SASE portfolio for network and security convergence. This integration ensures a robust defense mechanism by addressing both the network and security aspects cohesively, aligning with the dynamic and evolving nature of modern cybersecurity requirements.