Category Archives:

31 Jan

Cloud-Hosted, Cloud Enabled Unified Communications WAN

Securely Evolving UC and CC with FatPipe SD-WAN for Success in the Cloud

At Avaya Engage, we featured our recently completed Avaya DevConnect test results. Successful UC and CC deployments must be architected on a network with reliable, redundant, load-balanced internet connectivity delivering ample bandwidth. Avaya Aura 8.0 and Avaya IP Office 11.0 combined with FatPipe SD-WAN has been DevConnect tested to complement and extend joint value from premised based and between the cloud or HQ and the branch. FatPipe’s policy engine manages QOS, jitter, latency, and WAN Optimization ensures good call quality and sub-second failover for NO dropped calls.

All About the Cloud

It’s was all about the cloud! FatPipe Networks Dynamic Path Selection of Multiple Active Hybrid wide area network (WAN) paths is an effective Next GEN SD-WAN transformation solution that provides a critical aspect of a diversified hybrid Cloud WAN infrastructure.

We reviewed investment areas in the cloud for next generation WANs and how FatPipe’s routing options for internet traffic flow deliver an optimal user experience for business cloud applications like Avaya.

31 Jan

Make your Cloud Strategy YOUR Cloud Strategy

cloud strategy

There is no question that the move to the cloud is in full swing.  When you read any technical publication, the cloud is all they can talk about.  While cloud computing continues to see incredible growth, there are some facts that seem to missed.  According to research done by Morgan Stanley, 79% of the computing workload is done on premise.  While the number is expected to drop to 56% in 2021, premise-based data centers still carry the bulk of compute workload.

There are some reasons companies keep applications on-premise.  These can be security concerns, latency concerns, regulatory concerns or even corporate culture reasons.  For whatever reason, it is clear that premise-based computing with continue to be a critical component of the IT infrastructure for the foreseeable future.

While premise-based computing will continue to be part of the equation, it is important to develop your cloud IT strategy.  Most companies are adopting a hybrid IT strategy with portions of the compute workload remaining in the promise data center and other portions being outsources to a public cloud.  When adopting your hybrid IT strategy, you must customize it to your company to be successful.  Consider which applications are most latency sensitive, or have critical security components and strongly consider leaving them on premise. It is important to make your cloud strategy your cloud strategy.

Of course, connectivity is crucial to any cloud or hybrid IT strategy. FatPipe is the expert at hybrid WAN and can help with your hybrid IT strategy. FatPipe has spent nearly two decades developing solutions that are simple, efficient, dynamic & adaptable connections between users, applications, and their data.

These innovations have continued with the announcement of general availability of FatPipe for Azure.  FatPipe for Azure allows customers to seamlessly integrate an Azure cloud site into their MPSec/SD-WAN overlay and get the same benefits of MPSec that they get from a premise-based data center.  FatPipe ensures that your cloud applications, whether it is Salesforce, Office 365, or Google docs don’t have the quality issues during download, screen refresh, or when the line drops. Latency and jiiter as well as application prioritization is managed by your FatPipe ensuring a better quality experience.

24 Jan

Thoughts after Avaya Engage 2019

FatPipe Networks Avaya Engage 2019

FatPipe Networks Avaya Engage 2019

I just returned from Avaya Engage 2019 in Austin where FatPipe sponsored a booth in the solutions expo.  It is always a pleasure to attend these events and hear first-hand what customers are looking for in the solutions expo.  One theme we kept hearing was regarding cloud-hosted or cloud-ready UC and CC, and specifically, how do you ensure network performance when you move to the cloud.

Ensuring WAN performance for UC/CC is something FatPipe does well.  During the conference Avaya discussed their AIX-Mobility solution, (Avaya Mobile Experience) FatPipe is providing one of the foundational technologies for this product.  Customers of AIX-Mobility connect to the Avaya Cloud via FatPipe’s SD-WAN technology.  This allows for rapid and cost-effective deployment of the service because there is no one to provision dedicated MPLS circuit to call center locations, the connection to the Avaya cloud can be made over an internet connection, dedicated MPLS circuits, or a hybrid combination of connections.  FatPipe’s SD-WAN monitors the quality of the paths and intelligently directs the calls to the most appropriate path.

One of the reasons why Avaya chose FatPipe over other SD-WAN providers is FatPipe’s unique ability to do stateful, sub-second call failover without having to duplicate packets. There are also several other techniques that FatPipe uses to ensure the highest call quality and low bandwidth use. For example, the packet duplication requirement that other SD-WAN providers put on stateful failover was seen as a large burden on Avaya’s network plans.  Having to double-provision bandwidth does not work on the scale AIX-Mobility is designed for.

FatPipe’s efficient means of VoIP management works both at the carrier level, like Avaya, and for enterprises.  To learn more about FatPipe’s SD-WAN for VoIP click here

21 Jan

FatPipe Deploys Avaya IX Mobility

Avaya

FatPipe Networks is an Avaya partner for over 3 years and a NEW Avaya IX Mobility end user. We wanted to provide better customer experience and digitally transform our contact center. We chose to implement Avaya IX Mobility in combination with our secure SD-WAN for Customer Support 800 service, offering self-service choices for smartphone users. In a joint press release, FatPipe announced at Avaya ENGAGE we have deployed Avaya’s IX Mobility solution to digitally transform our contact center. “Avaya IX Mobility has been a great investment for FatPipe to help improve experiences with our customers as we grow and expand,” said Sanchaita Datta, Chief Technical Officer, FatPipe Networks. “Customers can now provide more information on issues using the mobile web applications we have written and deployed. Our customers have enjoyed having these options to expedite their support requests. Avaya IX Mobility has been a cost-effective way for us to provide a better customer experience.”

Link to press release: https://www.marketwatch.com/press-release/fatpipe-and-acs-technologies-digitally-transform-their-contact-centers-with-avaya-ix-mobility-2019-01-21

11 Jan

Extending your Network with FatPipe’s SD Hybrid WAN Access Diversity

Historically, extending your network redundantly and securely from the LAN to the WAN is a challenge for network managers.  Vulnerable sections of the WAN are at the branches and the last mile, where many network outages and bottlenecks occur.  As companies turn to the cloud for business critical productivity, redundant and secure connections are crucial in extending their networks to remote sites.

FatPipe Offers Versatility and Cost Savings

Over the past 16 years, FatPipe, the original software-defined WAN technology vendor, has provided secure connectivity for the IT industry.  By developing innovative WAN solutions, FatPipe offers options for private and public connections for site-to-site networking. Typically, businesses employ dedicated/expensive MPLS circuits to inter-connect branch offices to data centers.  However, recent quality and availability improvements of broadband and wireless (3G/4G/LTE) services give enterprises more options.  For example, lower cost alternatives augment the reliability of WANs and build in redundancy to enhance the user experience for cloud-hosted applications.  These options make organizations more versatile and cost-effective in connecting branch offices while still relying on dedicated links to send mission-critical data.

Network Redundancy Through Access Diversity

Access diversity can provide link redundancy by introducing a secondary line to your WAN connection.  Public broadband can serve as a low-cost alternative to dedicated Internet and service provider connections. Such alternatives help sites that are locked in at the last mile and have only one ISP option.  Access diversity means enterprises can choose 3G/4G/LTE, satellite, cable or fiber for their secondary lines.

By offering diverse access options, FatPipe helps network managers meet the challenge of extending their networks across the WAN.  Requirements of the enterprise dictate network decisions rather than the restrictions of dedicated MPLS circuits or service provider lock-in.  Network link redundancy, secure connectivity and access diversity effectively address current concerns such as rising costs and security, as well as future worries about growth and complexity. Visit our website at www.fatpipeinc.com for more information.