01 Oct

SD-WAN can jump start digital transformation initiatives

SD-WANs can jump start digital transformation initiatives

ZK Research data shows that 94% of companies have at least one digital transformation initiative underway. The research firm also found that a shocking 75% of CxOs admittedly do not know what their industry will look like or who their competitors will be in five years. This means that success in the digital era isn’t based on the company that has the lowest prices, best products, or even the top people.

Sustaining a market leading position is predicated being agile and having the ability to quickly adapt the business to seize new opportunities faster than the competition. The digital era is Darwinism at its finest – it’s the most adaptable that survives and the rest are fodder for the winners. This is why the transition to digital is at the top of every CxOs priority list.

While the concept of becoming digital makes sense, executing a plan to transform can be quite intimidating for most organizations, particularly well established businesses that haven’t relied on technology in the past, as there’s a perception that digital transformation requires big moonshot-like initiatives and investments.  Retailers believe they need to Amazon over night while taxi and car service companies want to Uber up. The fact is, while there is urgency, there’s no need to try and make that hard pivot overnight.  In fact, moonshots often fail and business and technology leaders need to understand that digital transformation is more about executing manageable chip shots rather than complex moonshots.

The chip shot reference should make it clear that I’m an avid golfer and I’ll extend the analogy further by pointing out digital transformation should be done one shot at a time and SD-WANs can facilitate that. For example, a bank might put a futuristic plan together for “digital banking” that involves a number of new technologies, such as virtual reality, digital signs, Internet of Things, digital mirrors and other advanced technology.  One might look at the end game and find the journey so daunting that it paralyzes them.

A better way to approach this type of digital plan is through a series of smaller initiatives where the deployments can be controlled and managed the ROI easily calculated. For example, the bank may choose to put video terminals in an office at all branch locations, allowing customers to talk directly to product experts, even if that branch has no local personnel with that knowledge base. This is a small, manageable change that’s easy to implement with a measurable ROI.  Without video, experts travel from branch to branch limiting the number of appointments per day to just a few.  With video, product experts can be available all day long giving the bank the ability to sell more products to more people.

What does SD-WAN have to do with this?  The answer is everything! We live in a customer experience driven world where a good customer experience leads to loyalty and a higher share of wallet.  A bad experience will drive customers away, perhaps never to return. One interesting factoid that supports this, comes from ZK Research, which found that two-thirds of millennials changed loyalties to a brand in 2018 because of a single bad experience.

Here is where a little SD-WAN will pay big dividends as video requires a high quality, low latency and jitter free network. Imagine being in a bank, sitting a high end customer down in front of a terminal only to experience a horrible video experience. That customer may never try and service again.  Instead of fueling customer acquisition might be chasing them away.  Also, the bank may be less likely to recommend it, giving the impression the project was a waste.

The key takeaway here is that success with digital transformation is dependent on network modernization, particularly the WAN where bandwidth isn’t a bountiful commodity. Businesses require an agile, secure and dynamic network capable of supporting whatever applications are deployed.  Legacy WANs cannot support digital businesses, but SD-WANs are built from the ground up with agility and flexibility in mind. With the banking example, the video service requires flawless connectivity and SD-WANs can automate the process of prioritizing traffic or reserving bandwidth to ensure the quality remains high. When the call is over, the reservation on bandwidth needs to be removed to not impact other applications. These processes on a legacy network, using manual processes are slow, time consuming and error prone and will likely lead to application problems. SD-WANs make this touch free.

The digital era has arrived and IT leaders need to be prepared.  This requires agility and dynamism at the network layer as it’s the resource that connects everything. SD-WANs create a foundation that enables businesses to accelerate their digital efforts.

FatPipe Networks have been developing and innovating SD-WAN solutions for 18 years.  For the best of breed SD-WAN solutions, call FatPipe today at 801-683-5656.  FatPipe Networks www.fatpipeinc.com

 

 

29 Mar

The Intelligent Edge-where are we today?

What is it, and where is it going?

Most WANs of today still use routers and technology that, at the time, served a purpose and provided a mechanism to expand the network to remote branches and locations across the world using MPLS or similar protocols.

But times have changed.  Traffic on WANs has increased by almost 10 fold in the last 15 years.   T1 was “revolutionary” many years ago, providing speeds of a blistering 1.5Mb/s.    Today, this throughput is not going to make the grade in 99% of WANs.   Fiber, or optical networks can reach speeds of over 100Gbps.   It is like buying a new car every 5 years.   You see the features and you want them, as do network administrators.  

So what is the “Intelligent Edge?”  

First, what really is “the edge”?  A definition from Wikipedia is “an edge device provides an entry point into enterprise or service provider core networks.  It can be thought of as a router that provides authenticated access to faster more efficient backbone and core networks.”     Essentially, “the edge” of any network is thought of to be a place where you generate, collect, and analyze data on the edge of the network where the data is generated rather than in centralized servers and systems.   Computation is largely or completely performed on a distributed device node known as smart device or edge device.  

OK – so now we understand “what” the edge is, so what is the “intelligent edge?   As Wide Area Networks grew and became more complicated with more and more devices being attached, both hard wired, wireless and remote, the need for bandwidth increased, dramatically. 

Today – there are almost 24 Billion devices connected to the internet with the expectation of 50 billion by 2020.    Think of the “intelligent Edge” as a place where computing occurs.   It is “intelligent” because there is technology there that has ability to control, analyze and compute.   This can be a manufacturing floor, a farm crop field, a city, your home, power plant, sports arena, your car, in the air, or under the sea.  These interrelated computing devices or objects are referred to as the Internet of Things (IoT) and these devices are driving how and why the “intelligent edge” is becoming a key focus for network managers.   This intelligent edge connects these devices, performs analytics, computes, and can control actions that were formerly confined to the central or cloud based data centers. 

The usage and access demand is what is driving “edge” technologies and solutions.   It is much better to access the information and data as close to the connection point as possible.  

On average, users have 5 different devices to attach to the network.    Of course they expect to attach to a network and access the applications and data they need, instantly.   But this requires a network with agility, flexibility and “intelligence” to understand where the requests are coming from, how to manage the requests in the most efficient and effective manner possible and to provide reliable connectivity which, after all, is why sensors and monitors are being installed in machines such as wind turbines, to monitor vibration, wear and operating effectiveness, and help prevent brownouts or blackouts.    However, without constant and reliable connectivity, the data provided by these sensors would be “lost”.

The un-intelligent router in all its forms is struggling to find relevance in this scenario. The availability of ethernet handoff is killing the router business. They are trying hard to find relevance in this scenario.

So where next for the “intelligent edge”?  

As stated earlier, more and more devices are being connected and more and more data being collected on a multitude of things to help streamline decision making to prevent downtime or in the worst cases, failure.    

Networks of the future are going to be driven by the need for instant information, instant decisions, and instant remediation.   All of which is why the “intelligent edge” will become a mainstream “product” in the design and implementation of ANY network.      Having said that, what does this mean for networks of today, and what should the administrators plan for to embrace these changes?

Let’s look at the current most important issues faced by network administrators and how embracing intelligent edge devices will affect how these issues might be dealt with.

Firstly – Security:

Many recent surveys suggest the number one issue faced by network administrators worldwide is, security.  Security of data, whether in transmission or stored somewhere is critical.    We just have to look at the problems faced with social media company data breaches, credit card company breaches and others to know that data security is by far and away the number one issue.  Can the “intelligent edge” help?  Yes and no.   It is not the “edge’ that can prevent hacking, it is the underlying software that transmits the data that is key.    The transmission of data across the network, from edge device or user to data center to other devices, needs to be secure.   Administrators need to deploy software solutions that provide highly secure data transmission, and that includes data from the edge.    The intelligent edge, does however, compute locally and provides a more local management issue, rather than a broad network security issue.

Second:- Ease of Management:

Believe it or not, the costs of recruiting, training, certifying and managing skilled IT staff is becoming a major issue for any business.   The days of paying for continuing education and propriety certification are waning.   Today, administrators are looking for solutions that are easy to manage, especially when devices and or offices are remote.   The Intelligent Edge should be simple, easy to install and manage remotely, and for the most part, this is true once the devices are installed.

Third: – Compatibility with existing networks:

Organizations are reluctant to rip and replace their networks.   If a solution can augment existing installations, administrators will look favorably at these recommendations.  So, does the intelligent edge help with these decisions?    Certainly, as they can use existing infrastructure provided there is an underlying software that can manage data transmission and device access securely and reliably.  

Fourth: – Network performance:

Latency, bandwidth, reliability, duplication and overall cost of the network are all top of mind.  Intelligent edge devices cannot perform or provide the benefits they claim to bring to a business if the underlying network is slow, unreliable or using legacy systems that are slow and difficult to manage or update.    The Intelligent Edge is only going to be as good as the network infrastructure it is connected to.  The bottom line here is to make sure the network is configured to take advantage of intelligent edge device data.    

So now what?

The Intelligent Edge is certainly something that can help network administrators predict the future more accurately.  The more data these devices provide, the better the decision will be on how to use this information, and with the advent of AI, this information can be acted on immediately, providing “instant” remediation or feedback that helps businesses learn what we like, when equipment may malfunction, where to route data to avoid a line failure, how to prepare for the best solution, and even where we might choose to travel to next.

So just install intelligent edge devices and move on?   Stop!    Read this first!

Earlier in this article, we mentioned the need for the underlying network infrastructure to be “intelligent edge” ready.    Remember, you can have all the sensors and monitoring services available, but if the data they produce is not getting to the right places at the right time, you are back to square one.    Adding more devices or “edge services” does not make network administration easier unless you have the right network solution to take advantage of these benefits.

Without installing software solutions to monitor and manage your edge devices, the “intelligent edge” becomes another user on the network.   In order to take advantage of the many benefits the “intelligent edge” provides, you need to make sure your network is ready.   

It must be ready to:

  • Transmit data from all devices, including the intelligent edge devices, securely and effectively, without user intervention.
  • Proactively route data on the best available link in times of congestion
  • Automatically failover in a sub second if a connection should fail
  • Use all and available bandwidth proactively and intelligently, without having to reconfigure the network
  • Automatically detect and remediate attempts to breach the security of the network
  • Be managed easily and simply from a single point, with zero touch provisioning for remote branches.

FatPipe Networks has been providing network solutions for over 15 years and is the only company with a patented security module that is FIPS 140-2 certified, providing military grade security for traffic across the WAN or across broadband networks.   FatPipe solutions give administrators the comfort of the highest SD-WAN security available.

Fatpipe patented technologies have eliminated the need for BGP routing, and with it all the delays in inefficiencies of route propagation. Fatpipe brought intelligence to the edge.

Using FatPipe’s single pane GUI management tools, administrators can not only see exactly what their network looks like, but with FatPipe’s QoS, they can prioritize application access no matter where the application resides, in the cloud or locally.   In addition, FatPipe’s solutions allow for load balancing over multiple links, including Cable, DSL, MPLS, DIA, 3G, 4G, 5G LTE and satellite.  FatPipe’s management tools are easy to use, requiring basic IT skills saving companies’ significant time and IT staff educational costs.

FatPipe has always been a company serving network administrators.   FatPipe was providing WAN SD-WAN solutions long before SD-WAN became a buzz word.  The solutions are built to work with existing LAN and WAN infrastructures and protocols.  In fact, FatPipe is the only SD-WAN vendor to support up to 40Gbps bandwidth and up to 15 interfaces.  

FatPipe Networks:  801-683-5656 x1224.